Gould Group Privacy and Security Statement

This privacy statement has been created in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the Gould Group website.

In general we use your IP address to help diagnose problems with our server, and to administer our website.

Your IP address is used to gather broad demographic information, but it is not logged in our web server logs against any personal information of yours. This information is not used for any other purpose.

Our site uses cookies to keep track of your user session when you use the interactive elements of the website to deliver you a better experience.

This site contains links to other sites. The Gould Group is not responsible for the privacy practices or the content of such websites.

Broad demographic information is collected by our web server logs.

This information may be used by our development and technology partners to diagnose problems with the web server. This information is not used for marketing or general contact purposes, and it is not exposed to other parties. The broad demographic information is not directly connected to any of your personal information. From time to time - if you request technology assistance or help with the website - we may provide our technology partners with your contact details so that they may help you and us fulfill your request. This information is not used by our technology partners outside the scope of this support.

Our online surveys ask visitors for contact information (like their email address) and demographic information (like their postcode or birth date). We may use contact data from our surveys to send the user information about our organisation. The customer's contact information is also used to contact the visitor if necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Demographic and profile data is also collected at our site to help us monitor our isitor statistics. These statistics do not identify you in any way.

Third Party Access to Information

Except where specified to the contrary in this privacy statement, it is our policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so, or where we are required by law to do so.

Choice/Opt-Out

You may contact us to opt-out of receiving communications from us. The email newsletter also provides the option to unsubscribe at any time. You may request we remove your information from our database, request to not receive future communications or to no longer receive our service.

Correct/Update

You may contact us to change and modify information previously provided.

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please visit our contact details page.

How will the Gould Group keep your personal information secure?

The Gould Group has security measures designed to protect against the unauthorised access, loss, misuse and/or modification of The Information under its control.

These security measures are:
(a) Restricted public access to the areas of the Gould Group head office where The Information is stored.
(b) Restricted staff access and controlled usage of The Information stored both electronically and in hard copy.
(c) Gould Group staff contracts include a clause requiring confidentiality.
(d) All obsolete records are destroyed.

Correcting and updating your profile

The Gould Group gives you the following options for accessing and modifying your Information:
(a) You may gain access to the information that the Gould Group has collected about you by contacting the person named below. We will not charge you for responding to such a request.
(b) You may notify the person named below by fax or email of any modifications you require to your Information (eg change of address).

Contacting us

If you have any questions about this Privacy Policy you should contact:
Chief Executive Officer or Communications Manager
Gould Group
PO Box 1117
Moorabbin VIC 3189
Ph: 03 9532 0909
Fax 03 9532 2860
Email: gould@gould.org.au

(c) 2002 The Gould Group Privacy Statement